Log in issue

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  kavyavarshaa · Member · Mar 25, 2022 at 12:17 pm

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  I’m having log-in issues. My user name and password isn’t working

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 25, 2022 at 2:34 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  kavyavarshaa · Member · Mar 26, 2022 at 7:27 pm

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  https://glidarone.com/ (Site link)

  Once I logged in it says “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

  But I didn’t receive any mail to the admin account.

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  staff-doublebassd · Staff · Mar 26, 2022 at 8:52 pm

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  Hi there,

  I checked your site and it is using the open-source WordPress.org software, so you’ll need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums provide support for WordPress.com hosted sites. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to Go Daddy for assistance, as they host your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!