Log in issues

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  blythbarbells · Member · Sep 27, 2018 at 8:44 pm

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  Hi,

  I’ve taken over a business whereby we had a guy who was running this for us until he disappeared! I’ve FINALLY managed to get logged in and its showing that I’m logged in as the business name but when I click on ‘My Site’ … I apparently don’t have one. What am I doing wrong? Even if I find a new tech person to do it for me, they’re going to need to get logged in! :-) Thanks

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  staff-zinnia · Staff · Sep 28, 2018 at 2:24 pm

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  Hello –

  What is the address of the site that you are trying to gain access to?

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  blythbarbells · Member · Sep 28, 2018 at 5:37 pm

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  Hi Thank you,

  Its Blyth Barbells and Fitness

  https://www.blythbarbellsandfitness.co.uk

  Thanks

  Claire

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  blythbarbells · Member · Sep 28, 2018 at 5:43 pm

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  My friend, who was going to do some work for me, can get logged on but it won’t accept them when I input them!

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  staff-zinnia · Staff · Sep 28, 2018 at 5:58 pm

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  Claire –

  Thanks for the details.

  So, the site, blythbarbellsandfitness.co.uk, is not on our service. It’s running a stand alone WordPress installation.

  When you say you can’t get logged in, is that on WordPress.org or WordPress.com?

  WordPress.com vs. WordPress.org

  More help for this site is going to be available to you through the community of volunteers at wordpress.org/support/