Log in Issues and Vanishing Widgets- Oh my!

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  aliceandmolly · Member · Sep 11, 2014 at 7:03 am

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  Hi, again Word Press! As well as the issue of Widgets that have disappeared; I can no longer log in unless I visit one of my follower’s and log in from their post/site. This fix seems to be beyond my tech capacities to solve. Hope that you can restore the site for me. Thanks!
  Grace
  http://www.aliceandmolly.com

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Sep 11, 2014 at 7:58 pm

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  Hi Grace,

  This is very strange! I’ve actually never heard of this before. Can you log in from:

  http://wordpress.com ?

  If not, please reset your password. Here are instructions on how:

  Change or Reset Your Password

  Please note that if you enter the wrong password multiple times your account will be locked for a period of time.

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  aliceandmolly · Member · Sep 11, 2014 at 10:08 pm

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  The site appears to be working now. I have no idea what happened except to say that the widgets vanished from the blog’s home page. I checked settings and widgets in the blog’s dashboard; they appeared to be “there” and saved. When I opened my blog to post, there was a flashing “ad” – Support web neutrality (some message along that line) in the top left hand page of the blog. I did receive an email that was basically along that message from “wordpress.” So I clicked on it! maybe that was my first mistake- lol!

  Anyways, thank you so much for your tech support and the blog appears to be “fine”now.
  x

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  gracejiyoung · Member · Sep 11, 2014 at 10:29 pm

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  I’m so glad it all worked out!

  Let me know if you have any questions in the future!