Log In Not Working

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  erweinert · Member · Jul 16, 2020 at 1:58 pm

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  For the last week+ I haven’t been able to log into my company website. It says my username or password is wrong (It’s not!) so I try ‘forgot password’ and when I put in my UN it says it doesn’t exist. I’ve been using this log-in for 2 years and it just stopped working.
  Restarted my computer, did all updates, cleared cache/history, etc. and nothing has worked.

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  staff-blorbo · Staff · Jul 16, 2020 at 6:54 pm

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  What is the URL of the site you’re trying to access?

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  erweinert · Member · Jul 17, 2020 at 3:59 pm

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  https://taftsbeer.com/

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  maksimurasov · Member · Jul 17, 2020 at 4:27 pm

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  Dear @erweinert

  Your site is hosted on Media Temple, not on WordPress.com. We can not access your site there, therefore I suggest looking for help at https://mediatemple.net/services/advanced-support or https://wordpress.org/support/forums/.

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  erweinert · Member · Jul 17, 2020 at 5:04 pm

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  Thank you!

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  staff-zinnia · Staff · Jul 17, 2020 at 11:40 pm

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  In addition, this page has some more information about the differences between WordPress.com and the WordPress.org installation.

  WordPress.com vs. WordPress.org