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  swfink · Member · Sep 26, 2023 at 9:45 pm

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  I have logged into my site. When I click ‘edit home page’ I am prompted for credentials again. When I re-enter my credentials, they are not accepted.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Sep 27, 2023 at 12:16 am

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  Hi there, it appears that several key plugins (which we require for proper function on our managed hosting) are not active. Did you recently perform a migration of some kind from another hosting provider?

  For added security we use a secure login process to access wp-admin pages, and that does not work correctly since the Jetpack plugin on your site is not active. I have activated it and queued a reconnection job. Are you able to access these pages now if you try?