Log in to wordpress

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  mcgovernkf · Member · May 27, 2018 at 9:07 pm

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  Currently can’t log in to WordPress and retrieving / resetting password functions are not available. Anyone run across this issue?

  The blog I need help with is: (visible only to logged in users)

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  kosiew · Member · May 31, 2018 at 3:07 am

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  hi,

  Your website does not look like it is hosted on WordPress.com.
  We’re able to help only with websites hosted on WordPress.com.

  To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

  WordPress.com vs. WordPress.org

  You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:
  https://wordpress.org/support/

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  Your hosting provider customer support may also be able to help you.

  Hope this helps

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  fstat · Staff · May 31, 2018 at 9:41 am

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  Hi there,

  Since your site medicularx.com is using the self-hosted version of WordPress and it is not hosted on WordPress.com (hosted on BlueHost), I suggest following these instructions on resetting your password:

  https://codex.wordpress.org/Resetting_Your_Password