LOG-IN TROUBLE

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  bill922465509 · Member · Sep 13, 2018 at 6:12 pm

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  I HAVEN’T SIGNED IN FOR AT LEAST 6 OR MORE YEARS AND I FORGOT MY PASSWORD AND THE E-MAIL WE USED HAS BEEN CANCELED OVER 9 YEARS AGO.

  MY CURRENT CONTACT IS (email visible only to moderators and staff)

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  darciemg · Staff · Sep 13, 2018 at 7:22 pm

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  What is the site address that you cannot login to so that someone can try to help?

  See Getting Help in the Forums

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  bill922465509 · Member · Sep 13, 2018 at 9:25 pm

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  the site is familypedia.com that was changed to EITrainingInstitute.com

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  torres126 · Member · Sep 13, 2018 at 9:49 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!