log in .. who can i chat or speak with NOW

  • Unknown's avatar
    isabella1756 · Member ·

    Have not received a reset your password email from WooCommerce all day and cannot log into the site… I HAVE TO GET INTO IT TODAY as it just went live today and we HAVE WORK TO DO.. who will call or chat to help correct the problem of receiving a reset your password.

    The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • staff-mckluskey · Staff ·

    Hi there!

    It looks like your message was caught by our spam filters. Have you been able to sort this out already?

    To log into WooCommerce, you’d use your WordPress.com account. You’re currently logged in as isabella1756. If you have another account and you’re struggling to access it, check out this page and fill out the Account Recovery form to regain access to the account:

    https://wordpress.com/support/account-recovery/.

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