Log Out Process Broken

  • Unknown's avatar
    regencyredingote · Member ·

    Yesterday, when I went to log out of my account. As usual, I clicked on my avatar icon in the upper right corner, expecting a drop-down which would include the log out button. Instead, clicking the avatar button took me to another page, with my profile details.

    What a pain in the neck, to have to go to another page when all I want to do is to log out. Can you please put things back the way they were?

    Thanks,

    Kat

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Clicking the profile icon top-right has not resulted in a drop-down menu for quite some time now, and there are no plans to add anything like that back again.

    Logging out is only possible from the account profile page at https://wordpress.com/me/ and its sub-pages. This is by design, and not something we’re planning to change.

  • Unknown's avatar
    regencyredingote · Member ·

    How very curious, since the drop down for log out from the avatar icon has worked for me until this past weekend. I guess I should be grateful for the time I had with that particular functionality.

    I am very disappointed to learn that it is now lost to me. Sadly, I have become increasingly disappointed with other changes at WordPress, all of which seem to be contrary to standard usability practices.

    Sincerely,

    Kathryn

  • Unknown's avatar
    mlforum · Member ·

    wp is making lot of trouble these days.
    why they do so? annoying users.

    log out button/link should be always visible to admin. previously it was there. then they gave a drop dow, now it completely removed to another page. its stupid.

    why are you people troubling us.

    please think in terms of admin users. help us.

    thanks,
    jagadees.

  • supernovia · Staff ·

    Thanks folks, I’m sure you can understand that most changes come up when addressing bugs and potential security issues, merging in new features without having to maintain several copies of code that do the same thing, and hopefully keeping things friendly and progressive enough to bring users who will pay for our service. Sometimes that means changing a feature some users like, but we’re doing our best.

    If you use the logout button at https://wordpress.com/me/account do you have any trouble?

    I’m wondering too if your browsers had somehow kept a copy of our older code, in which case clearing offline data for our site may well clear up any issues for you.

  • Unknown's avatar
    mlforum · Member ·

    I have problem in loading another page for log out. I have to do extra work and it is slow.
    There are poor people in this world where net is slow, power is unstable.
    13 years I am using wp.com and I a volunteer for wp. 10-15 posts I write in multiple wp blogs. Having extra work is trouble for people like me.

    Please consider us when touching UI. I can understand bug fixes, security fixes etc. those should be internal. Why it affects UI?

    Please keep a login/log out link in all pages.
    thanks,
    jagadees.

  • kokkieh · Staff ·

    @mlforum,

    The removal of drop-down menus on the black admin bar was intentional, and there are no plans to reverse that change.

    We did this because it’s not effective to have to maintain two different interfaces, at wordpress.com/me and in the drop down, for the exact same set of options. For the same reason we recently removed the drop-down menu that appeared when you clicked on My Sites. Clicking there now takes you to the actual My Sites page instead.

    10-15 posts I write in multiple wp blogs. Having extra work is trouble for people like me.

    If you use the Firefox browser you can use different containers, with a different WordPress.com account logged in in each container. That way you never have to log out and back in to post using a different WordPress.com account.

    Or in either Firefox or Chrome you can even create different user profiles in the browser, with each user profile logged into a different WordPress.com account. That way you can switch accounts easily by just switching your browser profile.

  • Unknown's avatar
    flyingdisc · Member ·

    Perhaps these changes were premature, without sufficient foresight?

    As a result, when I log out, I’m redirected to another page – here, https://wordpress.com/?apppromo …rather than the front end of my web site. Why?

    Next, clicking on a bookmark or home page icon (set in browser) to return to my web site, I’m greeted (above my home page) with the top bar – including icons/text for “My Sites”, “Reader”, “Write”, my Avatar, and the comments (bell) icon…items which are displayed when logged in as Administrator, not when visiting the front end. Why?

    And, this display isn’t functional – it just appears that I’m still logged in as Administrator. If I click any of these items, I’m redirected to enter my log in credentials?

    This display remains present following a reload of the page, also. In fact, it remains until I take the additional step of clearing my browsing data.

    I’m using the Brave Browser, as I have been for a long time – without such issues.

    Please advise, thank you.

  • kokkieh · Staff ·

    @flyingdisc

    As a result, when I log out, I’m redirected to another page – here, https://wordpress.com/?apppromo …rather than the front end of my web site. Why?

    When you log out from the WordPress.com profile page you’re redirected to a WordPress.com landing page, yes. To be redirected to your own site’s front page you would have had to log out while viewing your site, and that is no longer possible.

    And, this display isn’t functional – it just appears that I’m still logged in as Administrator. If I click any of these items, I’m redirected to enter my log in credentials?

    What you describe here is not related to the drop-down menus being removed from the admin bar.

    This display remains present following a reload of the page, also. In fact, it remains until I take the additional step of clearing my browsing data.

    If clearing your browser cache fixes it, it means the problem is with your browser not updating cached data automatically when you log out. This is not something we have any control over, but is likely also due to the browser itself – we don’t officially support the Brave browser, so cannot guarantee that everything will work as expected in that browser.

  • Unknown's avatar
    regencyredingote · Member ·

    Thank you for taking the time to explain what is going on. Sadly, your suggestions that users either switch browsers, or do additional work with their browsers in order to use some WP features sends a clear signal that WP does not care about their users. Or, at least, not about those users who do not pay, since you do not understand what a hardship those changes would add to our work. I hope these changes are of some value to someone, since they are not to me.

    I have been using WP for more than ten years, and in that time, many features which were extremely useful to me have either been removed or so extensively “improved” that I find I can no longer use them. For example, I stopped even trying to use WP Statistics some years ago, because you had “improved” that section so much that I could not understand it and could not find the statistics which were important to me.

    Now logging out and viewing my blog pages at a single click from my admin pages have both been taken away. Since those are features which I found particularly important, I must reconsider whether or not it is time to find another blog platform.

    Sincerely,

    Kathryn

  • The topic ‘Log Out Process Broken’ is closed to new replies.