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Forums / Logged in but cannot comment

Logged in but cannot comment

  • Unknown's avatar
    earussell · Member · Jul 21, 2017 at 2:42 pm
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    I cannot comment on other wordpress blogs. I am logged in but when I submit a comment, an error message states, ‘Sorry, you must be logged in to comment.” Logging out and back in doesn’t work. Hard refresh doesn’t work. I can comment on my own blog, but not others’.

  • Unknown's avatar
    timethief · Member · Jul 21, 2017 at 5:12 pm
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    Your login information for the purpose of commenting applies only to sites that are hosted by wordpress.COM and that allow commenting by logged in wordpress.COM users.

    That login information does not apply to sites running wordpress.ORG software on paid hosting.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    You did not provide the URLs of the sites you cannot comment on but you can determine where they are hosted by typing the URLs into http://www.whoishostingthis.com/

  • Unknown's avatar
    earussell · Member · Jul 21, 2017 at 8:22 pm
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    The one that prompted this topic is a wordpress.com site. It has been since inception and I checked again before posting and it still is. The URL is bedrockandparadox.wordpress.com.

  • Unknown's avatar
    timethief · Member · Jul 22, 2017 at 6:39 pm
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    You could have either a connectivity issue or a browser related issue.

    Read and act on all the tips here https://en.support.wordpress.com/browser-issues/

    • Make sure you are running an up to date browser version found at http://browsehappy.com
    • Make sure you have both JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
    • Disable any adblocker browser add-ons.
    • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
    • Try using another browser.

    If you are not successful please post this specific info here:
    (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

    Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • The topic ‘Logged in but cannot comment’ is closed to new replies.

Tags

  • browser issues
  • commenting
  • confirm URL and hosting
  • login

About this topic

  • In: Support
  • 2 participants
  • 3 replies
  • Last activity 8 years
  • Latest reply from earussell

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