Logging in

  • Unknown's avatar

    I have no issues logging in from my iPad and my business blog shows up. But when I log in to the website, or desktop app, it says my username/password is incorrect, and when I did log on via website or desktop app, using the information I had in my settings, accessed from my iPad, my business blog doesn’t show up anywhere, yet its available on my iPad? I’m so confused!

  • Unknown's avatar

    Hi jeanettellmt,

    The account you are contacting us from doesn’t own any blogs on WordPress.com. What is the address of the blog you are having trouble accessing?

    If the site is hosted on WordPress.com, it’s likely you are signed in to the wrong account on the desktop app. But once I know which site you are referring to, I’ll be happy to take a closer look and point you in the right direction :)

  • Unknown's avatar

    The website address I’m referring to is http://www.innerrootspgh.com.

  • Hi there,

    I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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