LOGGING IN!

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  bethcoop13 · Member · May 15, 2020 at 8:46 pm

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  Hello, I am having trouble logging into an existing account that is FREE but we would like to upgrade it. I have even tried, forgot password but then I enter the email associated with the account and it says not on file.

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  slantedplanet · Member · May 16, 2020 at 8:51 pm

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  Hello!

  You can learn more about your options for account recovery at this link:
  https://wordpress.com/support/account-recovery/

  If you are unable to use the account recovery form provided at the link (above), please contact the Account Recovery Team directly at passwordhelp@wordpress.com.

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  supernovia · Staff · May 18, 2020 at 8:23 pm

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  Hi @bethcoop13, honestly before we send you to the email queue, if you’ll send a link to your site we can confirm that’s the best route to take.

  And thanks for this, @drizzleblocks. Feel free to modlook any account recovery threads since we can sometimes see a bit more on our end.

  Cheers, folks. :)