logging in

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  uabramsnabceporg · Member · Mar 22, 2022 at 4:57 pm

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  I want to log in to my work wordpress site but this wrong profile keeps blocking me. I’m hesitant to ‘close’ this bad profile because my email is associated with it.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Mar 22, 2022 at 5:00 pm

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  What is the URL of the site you’re trying to access?

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  uabramsnabceporg · Member · Mar 22, 2022 at 5:01 pm

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  http://www.nabcep.org

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  staff-blorbo · Staff · Mar 22, 2022 at 5:06 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with MediaTemple.

  So, you’ll log in to it through https://www.nabcep.org/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/