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  premierdjservicestampa · Member · Oct 7, 2025 at 2:15 am

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  i signed up with you guys back in september it will not let me log in i never got any links info or anything from you guys i do a site profiler like your ai says and i says provider is you guys please help me login info on my sunbiz does not login

  The blog I need help with is: (visible only to logged in users)

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  premierdjservicestampa · Member · Oct 7, 2025 at 2:35 am

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  i signed up through sunbiz with a package deal

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  mukeshoadcom · Member · Oct 7, 2025 at 5:21 am

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  Hi @premierdjservicestampa,

  IMPORTANT: You’ve publicly shared your login credentials (username and password)! Anyone can see this and access your website.

  What to do RIGHT NOW:

  1. Go to your site and change your password immediately
  2. Never share passwords publicly in forums

  Now, to answer your question:

  Based on the Sunbiz details you showed:

  • Your login page is: premierdjservicestampa.com/wp-admin (NOT WordPress.com)
  • Use the credentials Sunbiz provided to you
  • If you can’t log in, reset your password through Sunbiz or at the login page using “Lost your password?”

  This is a self-hosted WordPress site (through Sunbiz), not WordPress.com. So:

  • Contact Sunbiz support for login help
  • They manage your hosting and credentials

  For self-hosted WordPress help: https://wordpress.org/support/

  Guide on difference: https://wordpress.com/support/com-vs-org/

  Please secure your account ASAP by changing that password!

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  premierdjservicestampa · Member · Oct 7, 2025 at 1:18 pm

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  can you delete this forum post i see no way too…

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  premierdjservicestampa · Member · Oct 7, 2025 at 1:30 pm

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  since you brought this to my attention it is a security concern and needs to be deleted immediately

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  mukeshoadcom · Member · Oct 7, 2025 at 1:44 pm

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  Hi @premierdjservicestampa, I’ve already add remove personal info tag in your post. The WordPress staff will take action soon.

  Good luck

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  justjennifer · Member · Oct 7, 2025 at 1:53 pm

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  And I’ve also added the modlook tag so that staff have this thread on their radar.

  @mukeshoadcom thanks for helping here. Both tags (remove personal info AND modlook) need to be added in a case like this

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  premierdjservicestampa · Member · Oct 7, 2025 at 2:03 pm

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  i appreciate both of your help in this matter i thought this was a secure forum for support and needed support the ai system is a joke honestly..

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  elcristofue · Member · Oct 7, 2025 at 2:18 pm

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  Hello, @premierdjservicestampa!
  
  We do offer human support for users on our paid plans. Please keep in mind that you created a thread in our public forum, so all the information shared here is visible to everyone since it’s not a private channel.

  I’ve already removed the comment where you shared private information, but as mentioned before, I also recommend updating your password..

  Regarding your site, it’s not hosted on WordPress.com, as you can see here:
  
  https://wordpress.com/site-profiler/premierdjservicestampa.com

  In this case, you’ll need to reach out to your current host so they can help you with this issue.

  You can also ask your question in the WordPress.org community forums here:
  
  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  That forum is perfect for sites like yours that use WordPress software but aren’t hosted on WordPress.com. If you’re curious about the difference between WordPress.com and WordPress.org, this guide explains it well:
  
  https://wordpress.com/support/com-vs-org/

  Please let us know if you have any other questions or need more help, and we’ll be happy to look into it for you.