Logging in

  • Unknown's avatar
    s2msolutions · Member ·

    my website is published however WP will not recognise my email address is there a simple way to recover my details. To get this far I had to sign up again.

    This is the instructions that I received from Go daddy
    What you can do is update your password and/or username in the database via phpMyAdmin. Simply go to the phpMyAdmin section and click the database name on the left there. then follow the instructions at the link below (Scroll down to the section titled Through phpMyAdmin) and you can change the wordpress login password:

    However going through php process there are constant warnings so not being a programmer I ‘m not comfortable with this approach, I understand warnings that is enough for me to stay clear of that approach.

    This is the message I got when I tried to sign into wp that is linked to the webpage.

    Please enter your username or email address. You will receive a link to create a new password via email.

    ERROR: There is no user registered with that email address.

    Username or E-mail:

    Any help is greatly appreciated.

    Regards Patrick

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pcosta88 · Member ·

    Hello!
    Can you confirm if http://www.s2msolutions.wordpress.com is the website that you cannot access?

  • Unknown's avatar
    s2msolutions · Member ·

    Hi Pcosta88,

    no its not is http://WWW.stag.net.au

    Regards

  • Unknown's avatar
    timethief · Member ·

    pcosta88’s suspicion was correct. You are posting to the wrong support forum.

    We are unable to provide support for any blogs that are not hosted here at WordPress.COM, and our support docs do not apply to WordPress.ORG software installs. WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums.

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    pcosta88 · Member ·

    Ok!

    In order to provide you with the best service, WordPress suggests that users who run WordPress.ORG blogs such as yours should post the request in the WordPress.ORG forums. This form is for blogs that are WordPress.COM.

    It is suggested that you post the exact question in the WordPress.ORG forum troubleshooting section:
    https://wordpress.org/support/forum/how-to-and-troubleshooting

    For the differences between WordPress.ORG and WordPress.COM see:

    WordPress.com vs. WordPress.org

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