logging in

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  patterna · Member · May 16, 2017 at 3:46 am

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  I can’t seem to be able to log into my site. The site is up (garden337.com), but I can’t get to my dashboard.

  The blog I need help with is: (visible only to logged in users)

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  patterna · Member · May 16, 2017 at 3:53 am

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  Follow up. I can’t get past patterna.wordpress.com. That’s not what I need help with. I need help with garden337.com . If this message says otherwise..ignore that.

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  gemmacevans · Member · May 16, 2017 at 12:15 pm

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  Hi patterna,

  I need help with garden337.com

  garden337.com is owned by garden337 — you will need to log in to that account in order to access the site.

  Come back to me if you have any problems.

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  patterna · Member · May 16, 2017 at 6:53 pm

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  I have tried logging into garden337, but I’m apparently not using the right username?? I’ve tried changing my password a number of times, so the only thing I can surmise is that I’m using the wrong username. But when I got to the site, it shows that I am already logged in, or, at least it says “log out” in the Feed and Stuff column.

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  gemmacevans · Member · May 17, 2017 at 8:48 am

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  Hi patterna,

  I have tried logging into garden337, but I’m apparently not using the right username??

  The username is correct so let’s try something else. Before you try and login in again, please clear your browser cache and cookies. There are some instructions here:

  Solve Common Browser Issues

  Solve Common Browser Issues

  Once you’ve done that, refresh the page and login as garden337.

  Let me know how you get on.

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  patterna · Member · May 17, 2017 at 1:37 pm

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  Nope, that didn’t work. I can’t seem to get out of the (email visible only to moderators and staff) loop. When I log in using that e-mail address, I get access to 2 free accounts that I rarely use anymore. On this computer, I cannot get into garden337. I’ve changed the password a number of times, then I get the auto e-mail response, set my new password, but it never works.

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  gemmacevans · Member · May 17, 2017 at 2:33 pm

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  Hi patterna,

  When I log in using that e-mail address, I get access to 2 free accounts that I rarely use anymore.

  We require each account to use a unique email address. This means that accounts may not share the same email address. Logging in as (email visible only to moderators and staff) will only give you access to the two sites in your patterna account.

  I’ve changed the password a number of times, then I get the auto e-mail response, set my new password, but it never works.

  What happens when you reset the password? Are you having problems resetting it or logging in after it has been changed?