Logging in Issue

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  motherearthgarden · Member · Jan 5, 2024 at 7:10 pm

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  I am not able to sign in to my wordpress through a link on mailchimp. It says that my wordpress email address and password do not exist but I am able to log in to my website.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 5, 2024 at 7:43 pm

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  Hi there,

  https://chefsimple.ca/ is not hosted here at WordPress.com, but rather with Hostgator. I would recommend contacting Hostgator, as they would be able to assist you in regaining access to the back end of your site:

  https://www.hostgator.com/contact

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!