Logging in to add or fix products!

  • Unknown's avatar
    resistco · Member ·

    I need help or a contact number or to chat with someone that can help me fix my account I can login to word press but when I go down to products it asks me to login to word press again and then says passwords incorrect when obviously I know my password or it wouldn’t have logged in the first time. Something needs to get fixed about this because I can no longer fix my products or add new products.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    Looking at that site I can see it doesn’t use our hosting from WordPress.com.

    For help, I would contact the hosting provider first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.

  • The topic ‘Logging in to add or fix products!’ is closed to new replies.