Logging in to an old account

• 

  carmenjmcpherson · Member · Oct 18, 2018 at 10:03 am

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  Hi,

  I set up this account : https://carmenjoanneshaw.wordpress.com but have long since lost the log in details.

  I believe I used an old work email, that I no longer have access to, and of course I have forgotten the password.

  Please can you help?

  Many thanks,
  Carmen

  The blog I need help with is: (visible only to logged in users)

• 

  sayali29 · Member · Oct 18, 2018 at 10:40 am

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  Hi there,

  You can read on how to recover your account here -https://en.support.wordpress.com/account-recovery/

  You have to fill a form at this link –
  https://en.wordpress.com/wp-login.php?action=recovery to provide proof ownership.

  Hope above helps !!

  Regards,
  Sayali

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  staff-zinnia · Staff · Oct 18, 2018 at 1:25 pm

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  Hi Carmen –

  Looks like someone added a Modlook tag here so I am following up on that. As mentioned, we will be able to grant access to the account with proof of ownership. There’s nothing else we can do from the forums.

  Please submit the account recovery form. Thanks.