Logging into blog dashboard

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  lauraowens65 · Member · Sep 16, 2012 at 6:16 pm

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  I can’t log into my blog’s dashboard any longer. I thought it was a password issue so I re-set. User name came up Lauraowens65??? but I don’t think that was for this blog:

  Life, Liberty and the Pursuit of Sanity……

  I need access to that blog which was under: lauragowens.wordpress.com

  I also have a website, laura-owens.com, but accessibility is fine there.
  Blog url: http://lauragowens.wordpress.com

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  bryanvillarin · Staff · Sep 17, 2012 at 7:18 pm

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  Hi,

  The blog http://lauragowens.wordpress.com/ is linked to another WordPress.com account (not lauraowens65), which is why you’re seeing that error.

  Can you try resetting the account password by trying other email addresses you’ve used in the past?

  https://wordpress.com/wp-login.php?action=lostpassword

  (Note that you’ll need to be able to access the email address in order to reset the account password.)

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  lauraowens65 · Member · Sep 17, 2012 at 10:37 pm

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  Thank you, I’ll try that :)

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  bryanvillarin · Staff · Sep 18, 2012 at 12:20 am

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  Sure thing! Let me know how that goes for you.

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  lauraowens65 · Member · Sep 18, 2012 at 12:07 pm

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  Okay this might seem somewhat clueless but I’m stumped….

  Before I posted the question I tried several email accounts (old and current that are still active) with my associated pw. No dice.

  So, next I did change the password which means the lauraowens65 (not sure WHEN that account was generated??) has a new password. That gets me into wordpress but of course not to my blog

  http://lauragowens.wordpress.com/

  What I need is for a wordpress rep to give me my user name and pw associated with that account. Is that possible?

  Thanks :)

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  bryanvillarin · Staff · Sep 18, 2012 at 6:32 pm

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  What I need is for a wordpress rep to give me my user name and pw associated with that account. Is that possible?

  We can help you regain access to an account if you have:

  1. the API key linked to an account (which you would’ve received by email),
  2. if you send us an email from the address linked to the account, or
  3. if you have a 17–digit PayPal transaction ID from any paid upgrades.

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  lauraowens65 · Member · Sep 19, 2012 at 2:23 pm

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  Thank you Bryan. I choose door number 2 :) Which WP support address do I send to?

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  bryanvillarin · Staff · Sep 19, 2012 at 7:05 pm

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  Hi Laura,

  I’ve sent an email to the address associated with your “lauraowens65” username.