logging into different account that has the same user name.

  • Unknown's avatar
    paigebarnes · Member ·

    Hi,

    My name is Paige. Many years ago a friend set up a website for a business that I am a co-founder of and collectively manage with 4 other people. I am trying to login and update my website. I am having many problems. It will not let me in. I initially and accidently went through the WordPress.com website and I did not use the unique business website and it linked me to a personal website that I have never used – the account I am writing from right now. I am having problems connecting with the openflightstudio site. Can you please help me login to that site??

    This is the information I have

    Password: http://www.openflightstudio.org/wp-login.php

    [removed passwords – this is a public forum]

    Thank you for your help. Paige

    my email is: [email removed]

    The blog I need help with is: (visible only to logged in users)

  • akumarjain · Staff ·

    http://www.openflightstudio.org/ is not hosted on WordPress.com.

    This support channel handles assistance to WordPress.com hosted sites. You can get some support in the support forums at https://wordpress.org/support/

    As an alternate, you can also contact the support team of your hosting provider to seek help solving your problem.

    WordPress.org and WordPress.com are different entities with separate documentation and support forums; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar
    paigebarnes · Member ·

    This is helpful to know. Yet, I cannot access the forum for WordPress.org support unless I am logged into my .org account. And I am not able to log in to my .org account. I would like to live chat with someone, but again I have to be logged in to do this and I am not able to..

    Can you direct me to a link or person that can help me access my .org account with the following information:

    This is the information I have

    [removed passwords – this is a public forum]

  • akumarjain · Staff ·

    I cannot access the forum for WordPress.org support unless I am logged into my .org account. And I am not able to log in to my .org account.

    It has nothing to do with your .org website’s login.

    http://www.openflightstudio.org is hosted with DreamHost.com. Suggest you get in touch with the support team of DreamHost.com.

    Also, suggest that you don’t share your passwords etc in public forum like this which is crawled and indexed by search engines.

  • kathrynwp · Staff ·

    Paige – please contact Dreamhost support for assistance, since your site is not hosted here on WordPress.com.

    https://www.dreamhost.com/support/

    Please don’t ever post passwords, emails, and phone numbers in a public forum. Someone could use the information to hack your site, as well as any other accounts you have with the same password. If you do use the same username and password anywhere else, I’d strongly recommend you go in now and change your password to something strong.

    https://en.support.wordpress.com/selecting-a-strong-password/

    akumarjain – thanks for pitching in here. If you ever see someone post personal information such as passwords or phone numbers in the forums, please add the tag modlook to the tags area in the sidebar so staff can remove it as quickly as possible. Thanks!

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