Logging into FTP

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  bothwell1936 · Member · Sep 20, 2018 at 1:53 pm

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  Hello I am trying to run the updates for wordpress but it is not accepting my FTP login info

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  staff-zara · Staff · Sep 21, 2018 at 12:36 am

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  Hi there,

  For sites hosted on WordPress.com, we don’t need to run updates and there’s no FTP access. So you do sound like you’re having a self-hosted WordPress site. See the difference here.

  If you have access to your web host control panel, you can try to use the File Manager to upload the files if you lost the access to the FTP. Else, you can contact your hosting provider for help.

  In the future, if you need help on your self-hosted site, please post your question at https://wordpress.org/support/.