Logging onto wp-login.php

• 

  amandavine · Member · Jun 14, 2019 at 1:49 am

  • Copy link
  • Add topic to favorites

  Hi
  I am not able to log in to my wp-login.php admin page. Appears not to recognise the password I have been using, also doesn’t recognise the email address to try and reset the password. Thanks

• 

  shubhamgmath · Member · Jun 14, 2019 at 1:51 am

  • Copy link

  Hi amandavine

  Can you please let us know the Site URL for which you need help here?

• 

  amandavine · Member · Jun 14, 2019 at 2:33 am

  • Copy link

  Hi it is http://www.julievine.com.au. thanks

• 

  shubhamgmath · Member · Jun 14, 2019 at 2:35 am

  • Copy link

  @amandavine

  Your site http://www.julievine.com.au/ is using WordPress.org platform. Please contact your hosting provider for this issue.

  This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

  You can also post your question in WordPress.org forum. Here is the link for same:
  https://wordpress.org/support/

  WordPress.org and WordPress.com are two different platform. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

  Hope this helps.

• 

  amandavine · Member · Jun 14, 2019 at 2:42 am

  • Copy link

  Ok, thank you for the clarification.

• 

  shubhamgmath · Member · Jun 14, 2019 at 2:54 am

  • Copy link

  You’re Welcome. Happy to help :)