• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / login

login

  • Unknown's avatar
    tormance · Member · Nov 22, 2016 at 6:21 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Cant login. How do I reset everything to allow me to login again. I have had no problems in the past and you can tell because I have added many posts but now I cant get into the thing… and though wordpress.com can seem to find my blog Tormance it cant seem to find DowellsHarbor though they are both out there… any suggestions…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Nov 22, 2016 at 6:22 pm
    • Copy link Copy link

    it cant seem to find DowellsHarbor

    And, the correct we address for that site starting with http:// is _____________?

    Know that we cannot help unless or until you provide it.

  • Unknown's avatar
    tormance · Member · Nov 22, 2016 at 6:23 pm
    • Copy link Copy link

    well gee wordpress even got that wrong… the blog I need help with obviously isn’t Tormance but dowellsharbor.wordpress.com…

  • Unknown's avatar
    tormance · Member · Nov 22, 2016 at 6:24 pm
    • Copy link Copy link

    thanks…

  • Unknown's avatar
    timethief · Member · Nov 22, 2016 at 6:25 pm
    • Copy link Copy link

    Perhaps you are logged in under the wrong username account. See here https://en.forums.wordpress.com/profile/dowellsharbor

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  • Unknown's avatar
    timethief · Member · Nov 22, 2016 at 6:26 pm
    • Copy link Copy link

    You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    Replace NAME_OF_BLOG in that URL with the actual name of your blog.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    If required use the account recovery form
    https://en.support.wordpress.com/account-recovery/

    Recover Your Account

  • Unknown's avatar
    tormance · Member · Nov 22, 2016 at 6:38 pm
    • Copy link Copy link

    tried clearing everything… dowellsharbor came up and showed I was logged in but when I went to look at the stuff in my site …. I found myself looking at stuff from Tormance… uh it looks like I have confused them or wordpress has somehow… kind of strange…

  • Unknown's avatar
    timethief · Member · Nov 22, 2016 at 6:45 pm
    • Copy link Copy link

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account and provided an email address at https://wordpress.com/me/account

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    See here https://en.forums.wordpress.com/profile/dowellsharbor

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

    If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access, then you have reached a dead end.

  • The topic ‘login’ is closed to new replies.

Tags

  • confirm URL & verify hosting
  • not logged in under correct username account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 7 replies
  • Last activity 9 years
  • Latest reply from tormance

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions