Login
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I can’t log into my account. I have tried sending myself several reset forms but every attempt merely opens up a blank admin page with no site whatsoever. I had received a registration notification for a new user with a word I rather not use here in case your filters block it, but needless to say it made me concerned that the site was hacked. My website name is AlanJMartin.com. I can see the every page is there but I can get in to account settings to make changes or add further security. My email address is (email visible only to moderators and staff) I am not even sure it is all pointing to the right place now. Several attempts to reset password have not ended with me receiving a notification. I had one activation email return but after I clicked on it, I had a brand new empty admin page. I am not in a hurry other than making sure hackers don’t cause further damage, so when you guys get the time, please advise on how I might access the account. I know you’re busy, so thanks for your consideration. Let me know if there is any other informaion I can forward you.
Sincerely,
Alan Martin -
Hi Alan,
There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:
https://en.support.wordpress.com/com-vs-org/
Try posting your question in the WordPress.org support forums, or contacting your host directly for help.
Good luck!
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Hi Alan,
There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:
https://en.support.wordpress.com/com-vs-org/
Try posting your question in the WordPress.org support forums, or contacting your host directly for help.
Good luck!
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