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  plantasmile · Member · Apr 29, 2017 at 8:51 am

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  I have a website that is being powered by WordPress. I have tried to login using my details and i haven’t been successful. My email address is not being recognized. I cannot edit or even update my site. Please help. The site is http://www.plantasmile.or.ke

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 29, 2017 at 9:00 am

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  Hello @plantasmile
  Your site http://www.plantasmile.or.ke/ is using WordPress.ORG and hosted outside WordPress.COM.

  You can login to your site’s dashboard by going to: http://www.plantasmile.or.ke/wp-login.php

  Both(WordPress.COM and WordPress.ORG) are different products. They are hosted on completely different servers and use different login credentials(Unless you used the same credentials as your WordPress.COM account).

  You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  Thanks! 🙂