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  charcastilloart · Member · Sep 15, 2017 at 3:15 pm

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  This sounds so lame, I know, but I have a website, translationdesigns.com that my brother helped me make and its hosted by siteground. I cannot for the life of me remember my wordpress login username or password so im unable to get into the admin part of my website! I just paid another $200 to renew my listing with siteground but i cant get into wordpress! Im sooo frustrated. What can I do?

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  ashleyrudy14 · Member · Sep 15, 2017 at 3:51 pm

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  Hi charcastilloart,

  It sounds like your site is hosted by siteground, not by wordpress.COM. You will need to figure out your login to the wordpress.ORG software (lost passwords are the worst!). Although they are named similarly, they are separate softwares!

  You can read about the differences between wordpress.COM and wordpress.ORG here: WordPress.com and WordPress.org

  If you submit your problem to the wordpress.ORG forums they can assist you with your login. You can access their forums here: WordPress.org Forums

  This is the wordpress.COM forums, so we don’t have access to your account information.

  I hope this helps!