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  jsamuels1988 · Member · May 23, 2018 at 3:33 pm

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  Yesterday May 22, 2018, I’ve set up my blog account and paid for the Premium membership but I was not send an confirmation email. This morning I cannot locate my username and my email address is not registered.

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  vvaibhavwagh · Member · May 23, 2018 at 4:19 pm

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  Hi jsamuels1988,

  You can read on how to recover your account on this article

  Recover Your Account

  I am also tagging a support staff so that they can help you with your purchase.

  Thanks

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  staff-zinnia · Staff · May 23, 2018 at 4:34 pm

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  Howdy –

  I’m happy to take a look. Do you remember the site address? I’m wondering if you may have set up a duplicate account by mistake.