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I am unable to login back to my website. It doesn’t recognize the email or username. What do I do?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your site bongomarketplace.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by BlueHost. Therefore, you need to contact them regarding your login issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:
https://wordpress.org/support/
In your case, I suggest reading the official instructions on how to reset your WordPress password:
https://codex.wordpress.org/Resetting_Your_Password
If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:
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