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G’day, I just received an email from you guys letting me know:
Domain name due for renewal:
localsonlyaccess.com – expires on 2020-05-05
Please renew your domain during the next five days. If your domain is not renewed on time, sites and emails that use it will stop working.
But, it’s been so long since I logged in I forgot my details. I may have accidentally signed up a new account?
Either way I want to keep this alive and reinvigerate.
Can you guys help me?
Mark
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Hi Mark,
It looks like you’ve created this new account using the email address at which you received that reminder. That’s because this is the email address you provided as the admin contact for the domain when you registered it.
But the WordPress.com account that owns the domain is associated with a different email address, and you should also have received emails at that email address about the upcoming renewal, as well as a receipt for your other domain in that account that renewed yesterday.
If you own another email address, log out of this account, and then request a password reset using your other email address at https://wordpress.com/wp-login.php?action=lostpassword
If you no longer have access to the email address you used for your original account, you can follow the process described at the link below to verify your ownership of the correct account so we can help you access it again:
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