login
-
hola! I can´t find the way to acces to my account (I mean, other account). I own the domain http://www.loshombresrojos.com, and the last access using that domain was in other computer…. What I know is that the user name was (email visible only to moderators and staff). But my password doesnt work now, please help,it´s urgent
-
Hello there,
It looks like your site is being hosted at another company which means that it is not running the WordPress.com platform but it’s using the open-source WordPress.org platform. Since the platforms are different you should ask for help at their support forums and you’ll get more adequate help:
https://wordpress.org/support/Read this to find out more about the difference between the two:
https://wordpress.com/support/com-vs-org/You should reach out to your hosting provider to get more information.
Hope this helps!
-
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
Your hosting provider’s support team may also be able to assist.
- The topic ‘login’ is closed to new replies.
WordPress.com Forums 