login
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hello! I am locked out of my website and need to get back in. my username should be iamjennawright and the email should be the password should be
if you can tell me why im being locked out and how i can get back in that would be great. i have been logging into this account for a minute now so it is really strange that i am locked out. or if you want to give me a call, my number is thanks!
The site I need help with is iamjennawright.org/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
Your hosting provider’s support team may also be able to assist.
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