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rivieraj · Member · Dec 6, 2021 at 4:16 pm
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I have a WordPress website listed above. However I am unable to login, and I keep receiving emails informing me of New User Registrations.

WP.com: Unknown
Jetpack: Yes
Correct account: Unknown
amirudra789 · Member · Dec 6, 2021 at 4:21 pm
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Hello there!

Thanks for reaching out :)

Could you please share your site URL in question, so we can take a closer look and help?

Also please note that here in this forum we only provide support for sites that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there. You can learn more about the difference between WordPress.com and WordPress.org here:

https://wordpress.com/com-vs-org/

Regards
rivieraj · Member · Dec 6, 2021 at 4:23 pm
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http://www.wonderlandjewellery.com
amirudra789 · Member · Dec 6, 2021 at 4:33 pm
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Hello there!

I have checked your site and it looks like your site is hosted with a third-party Registrar https://www.whois.com/whois/wonderlandjewellery.com.

Here in this forum we only provide support for sites that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there. You can learn more about the difference between WordPress.com and WordPress.org here:

https://wordpress.com/com-vs-org/

Regards
kokkieh · Staff · Dec 7, 2021 at 6:55 am
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Hi there,

In WP-Admin, go to Settings ->General, and uncheck the box next to Membership – Anyone can register.

Then go to Users ->All users, and remove all user accounts you don’t recognise. By default these users should only have been added as subscribers, so they shouldn’t have any dashboard access.

You can ask in the WordPress.org community forums if you have any more questions about this particular setting on your site.

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