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  ajstravelclub · Member · Jul 26, 2022 at 12:33 pm

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  Hello,

  When I go to log in via https://ajstravelclub.co.uk/login/ or https://ajstravelclub.co.uk/wp-admin/ the interface is my website members area, rather than WordPress interface.

  Also when editing members pages inside WordPress dashboard, the pages do not appear as they should, they appear as If I’m logining as a member of my site. Can this be looked into, if you need further explanation or screenshots, please let me know?

  Thnak you.

  I use hostinger as web hosting in case you needed to know.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jul 26, 2022 at 3:02 pm

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  Thanks for that information! We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look.

  The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.