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  nataliacounselling · Member · Sep 24, 2022 at 5:13 am

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  Hi,
  I am trying to edit my site to fix an issue with a page. However, I keep getting prompted to login whenever I try. When I try logging in with my email address, it tells me that the email address is unknown. For this reason I can’t even reset the password. I can access my dashboard by accessing a login link, but anything else I am blocked from doing without logging in again. What could the problem be?

  What I am trying to fix is have the services button to link to the services page I have, and not redirect back to the homepage.

  Thank you

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Sep 24, 2022 at 10:51 am

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  Hi there,

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  Your hosting provider may be able to help you with your issues since WordPress.com has no control over sites hosted elsewhere.

  :)