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  ball0218 · Member · Feb 11, 2024 at 6:12 pm

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  I have changed my password in settings, as well as added a phone number and backup email. But as soon as I try to start working on my website, it goes to my webpage and then asks for login and password and then says it is the incorrect password. I am frustrated as I have gone through everyway possible that I can.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 12, 2024 at 4:41 pm

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  Hi there,

  empirenyhops.com is not hosted here at WordPress.com, but rather with Go Daddy. I would recommend contacting Go Daddy, as they would be able to assist you in regaining access to the back end of your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!