Login Access Issue

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  sobehatour · Member · Jan 3, 2021 at 12:04 pm

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  Hi,
  I had a blog in wordpress. Then, I lose my computer and now I have no access to that blog and no access to the unique mail that registered to that blog. I tried to recover the mail in vain and I created a new one. I have opened a new account on wordpress and try to recover my account but I do not see any option to do that.

  I need a help to one of the following option :
  1. associate my new address to the old blog : It will open an access to the old blog and let me kow to update and keep using the same address
  2. or, redirect visitors to my new wordpress blog
  3. or report the old blog : to close it definetely and make all pages unaccessible as it refers to the old email that I do not have access anymore

  Thank you for your help! I am available if further information is needed.
  Best regards

  Fredel MAMINDRA

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  staartmees · Member · Jan 3, 2021 at 12:10 pm

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  Wordpress.com doesn’t intervene in websites on demand. Whatever you suggest to do, you must prove you are the owner one way or another. You find several possibilities at https://en.support.wordpress.com/account-recovery/

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  sobehatour · Member · Jan 3, 2021 at 1:03 pm

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  @staartmees Thank you!