login assistance

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  christinafryzel20 · Member · Jun 27, 2016 at 7:19 pm

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  hello: I am able to log in on one mac using chrome browser, with the same credentials I am not able to log in on another mac. it looks as if there is a space in front of my user name, not sure of the password since there is no option to show it. Please advise. thank you

  The blog I need help with is: (visible only to logged in users)

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  chrisrudzki · Member · Jun 27, 2016 at 10:38 pm

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  Hi there,

  If you’ve saved your passwords in the browser, but don’t know them, it might be best to try a password reset:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Give that a try, and if you’re still having trouble getting access, drop us an email. We’ll be happy to help privately. :)

  help at wordpress.com

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  christinafryzel20 · Member · Jun 28, 2016 at 1:16 pm

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  It is not that I do not know my password, I can reenter on one specific computer, but not on 2 others. I don’t want to change my password. It kind of looks like there is a space at the beginning, I’ve tried one space, two and three. How to I contact you directly?

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  christinafryzel20 · Member · Jun 28, 2016 at 4:41 pm

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  I was anxious to log in, so I decided to reset my password. Now when I enter my username it says it is invalid. Very frustrating, please advise. Thank you

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  chrisrudzki · Member · Jun 28, 2016 at 7:48 pm

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  Please try using your email address to log in, instead of the username, to see if that works.

  Otherwise, you can email us:
  help at wordpress.com

  Please replace ‘at’ with the @ sign.