Login Assistance

  • Unknown's avatar

    My site was hacked and I’m trying to log in and having problems. Hoping to speak to someone on the phone so I can further explain my problem — is there a contact number to speak with someone? Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Looks like you’re referring to hugsnkitchen.com, which is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by MediaTemple. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

  • The topic ‘Login Assistance’ is closed to new replies.