Login associated with incorrect/old WordPress site
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I’m attempting to log into conundrumcircus.com, which I own and recently purchased a plan for. I am no longer able to log into it, my log in is now logging me into an old blog that I believed to have deleted years ago; transgressivescriptures.wordpress.com. When I attempt to log into https://conundrumcircus.wordpress.com/wp-admin/ I receive an error message saying that I do not have the necessary privileges.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host conundrumcircus.com on our WordPress.com managed hosting.
To explain, I do see that at one point you did have your site hosted here with us directly (in 2016) but in the time since then you appear to have moved to your current host. You can confirm the last activity we see for this domain here: https://wordpress.com/me/purchases/billing
You definitely have the option to move your site back to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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