Login back end
-
Hi – I cannot log in to the back end of my website – amethystfairytaleweddings.com
I cannot remember my log indetails and it doesnt recognise my email????
-
Hi there!
I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Cloudflare.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
You can also read the Codex article “Resetting Your Password” to learn how to reset your password:
https://wordpress.org/support/article/resetting-your-password/
- The topic ‘Login back end’ is closed to new replies.
WordPress.com Forums 