Login Broken

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  earthenergiesofhome · Member · Sep 2, 2018 at 9:10 pm

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  Hi, I changed my email address in settings and now when I login there is no website available on either of my old emails. The website is earthenergiesofhome.co.nz.
  Thanks

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  kokkieh · Staff · Sep 3, 2018 at 7:27 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact your hosting provider, GoDaddy.com, instead.