Login details no longer working
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Trying to login to my site and the login details are no longer working. Can you advise?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi There,
We would be happy to assist you but we need the website URL for which you are facing this issue. Could you please help with the website URL?
Please note, the forum you have posted is dedicated to WordPress.com hosted sites. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/
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Hi There,
The website URL you shared is not hosted by WordPress.com but by GoDaddy. You are using the self-hosted version of WordPress(WordPress.org) which is different from the WordPress.com platform. Please know more here about the differences between WordPress.com & WordPress.org
https://wordpress.com/support/com-vs-org/For login trouble, you can follow below simple steps from the WordPress.org forum or contact your hosting provider:-
https://wordpress.org/support/article/login-trouble/Moreover, https://wordpress.org/support/ is a great resource for sites using the open source like your website, and you can find useful documentation & expert support at below forum:-
https://wordpress.org/support/forums/
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