Login Details Request – Admin Logins
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Dear Team,
Due to staff leaving we have lost admin details. Is there a way of retrieving these, please? The goal is to retrieve our Hosting Configuration.
Many thanks,
Kisholi -
Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
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Hello,
Thank you for your assist.
The URLs are:-
http://news.teamshires.com/
http://bridlewayequestrian.com/blog/Big thank you again.
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Hi there!
Since your sites are not hosted with WordPress.com (they are using the open-source WordPress software, from WordPress.org, but hosted elsewhere), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
https://wordpress.com/support/com-vs-org/http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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