Login Difficulties

• 

  mjjac22 · Member · Jan 15, 2018 at 5:09 pm

  • Copy link
  • Add topic to favorites

  Hi, I’m in my wordpress account, but I’m trying to view my website and it’s asking me to login as an admin. I can see all my stats and posts (which there aren’t any yet) but when I click on ‘View My Site’ it asks me to login as an admin. I use my email that I used to sign up for everything and password and it’s telling me that my email isn’t correct. I literally haven’t used any other email for registration so I don’t know why I’m receiving this message. It’s pretty frustrating because I want to add content but can’t and I can’t preview my site. I would love it if someone could help me with this. Thank you!!

  The blog I need help with is: (visible only to logged in users)

• 

  avydun · Staff · Jan 15, 2018 at 5:11 pm

  • Copy link

  Is this about http://myminnelife.com/ or a different site?

• 

  artistbsg · Member · Jan 16, 2018 at 9:07 am

  • Copy link

  I’m having the same issue. And WORSE, everywhere i turn to ask for help, WordPress is asking for the same email address. I don’t even know if this will post.

• 

  artistbsg · Member · Jan 16, 2018 at 9:26 am

  • Copy link

  Looks like it did post.

  Its been 1/2 a year-ish since I last worked on the site. It is still under construction.

  Email isn’t being recognized when I go to http://www.boutilierartstudio.com/wp-admin

  Account recovery insists I have a proof of ownership. My guess is they went into the abyss of the internet as the email I have doesn’t have them.

  Live chat requires the same email. There is no Support Phone. What do I do?

• 

  avydun · Staff · Jan 16, 2018 at 10:11 am

  • Copy link

  artistbsg, first off, http://www.boutilierartstudio.com/ is a self-hosted WordPress (WordPress.org) site and not hosted here on WordPress.com.

  I am afraid we are unable to help you here. These forums are only for questions related to WordPress.com sites.

  You can post the question on self-hosted WordPress (WordPress.org) forums for help: https://wordpress.org/support/, or try reaching out to your hosting provider (Cyrusone) for help.

  The next time, for a WordPress.com question, please refrain from posting on others’ threads. You can post a fresh thread here and we will help.

• 

  avydun · Staff · Jan 16, 2018 at 10:13 am

  • Copy link

  mjjac22, can you confirm if you were talking about http://myminnelife.com/ when you posted this thread?

  If it’s about http://myminnelife.com/, I am afraid we cannot be of much help here either like I explained in my previous message.

  If it’s about a WordPress.com site, help us with your site link and we will help further.