LOGIN ERROR

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  ecsediattila · Member · Apr 18, 2022 at 5:02 pm

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  I can’t start wordpress. The login doesn’t come in either, I get the error message ‘There has been a critical error on this website.’ Please help.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 18, 2022 at 5:43 pm

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  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  ecsediattila · Member · Apr 18, 2022 at 5:58 pm

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  I bought the storage space from you.
  The URL: http://balmazdekor.hu/wp-admin/

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  staff-blorbo · Staff · Apr 18, 2022 at 5:59 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is an excellent resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.