Login fail

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  stlwoodworking · Member · Aug 1, 2022 at 3:49 pm

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  I have reset my password 4 times now and when I try and log in it still says it is wrong.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Aug 1, 2022 at 3:55 pm

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  Where are you trying to log in to?

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  stlwoodworking · Member · Aug 1, 2022 at 4:02 pm

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  https://4g1.4a7.myftpupload.com/wp-login.php

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  stlwoodworking · Member · Aug 1, 2022 at 4:03 pm

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  I have not linked my domain as of yet because I have my site still live until I finish it on WordPress

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  staartmees · Member · Aug 1, 2022 at 4:20 pm

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  That site isn’t running on the wordpress.com platform but uses the open source wordpress.org. You can only log in with the credentials you choose when you set up your site.
  To get support support for your site, go to the documentation and forums of wordpress.org at https://wordpress.org/

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  stlwoodworking · Member · Aug 1, 2022 at 4:24 pm

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  It is running on it or was as of yesterday. I worked on it for hours yesterday and it just logged me out due to no activity and when I tried to log back in it has failed

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  stlwoodworking · Member · Aug 1, 2022 at 7:22 pm

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  Is there a way here to talk to someone that works for this place? Starting to regret my choice in moving here.

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  staff-totoro · Staff · Aug 1, 2022 at 11:56 pm

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  Hi @stlwoodworking

  I have reset my password 4 times now and when I try and log in it still says it is wrong.

  From what I can see your site is currently hosted with GoDaddy (using their temporary domain feature) and not a site hosted on WordPress.com.

  To clarify, we are both providers of WordPress sites, but not related as companies, so if your site is with GoDaddy we do not have access to your site and are not able to help. If you are having trouble accessing your WordPress site through GoDaddy you can contact their support team and they should be able to help you: https://www.godaddy.com/help/contact-us

  Is there a way here to talk to someone that works for this place? Starting to regret my choice in moving here.

  As I mentioned, because you don’t have a site with us we are unable to help. However, if you wish you are welcome to move your site from your current host over to us here at WordPress.com by following the steps here: https://en.support.wordpress.com/import/

  Once your site is moved over to us, we are happy to help with any questions you have, and we would encourage you to reach out to our team anytime you need assistance.

  Hope that helps. Please let us know if you have any more questions.