Login field not accessible

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  garypeg · Member · Nov 19, 2019 at 11:38 am

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  When trying to log in to my wp blog, garyjkirkpatrick.com, using user name and password, the password field has become inaccessible. I can not click on the field to enter the password. I can click on ‘show password’ on the right of the field but not in the field.

  What can I do? I can not access my admin panel. I can see my site itself without logging in so I do not see any problems with my site.

  thanks

  garyk

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  staff-mckluskey · Staff · Nov 19, 2019 at 12:44 pm

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  Hi Garyk!

  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can find help with your question at: https://wordpress.org/support/forums/
  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  garypeg · Member · Nov 19, 2019 at 4:35 pm

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  thanks for the info! I forgot about the distinction.

  garyk