Login in issues
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Successfully logged in to our WordPress site earlier but was only giving visibility to our blog page – nothing else which it usually does so tried to send the URL in settings to our website and now won’t allow us to login. What can we do?
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Hi, could you send a link to the site you’re trying to access, and if possible, a screenshot or two of what you see? You can upload to https://snipboard.io or a similar service.
Or, for your own copy of WordPress with a different host, ask your host for help with this:
https://wordpress.org/support/article/resetting-your-password/ -
Hi, here is the site we are trying to access : https://www.castle-cs.com/blog/wp-login.php.
Screenshots are available here: https://snipboard.io/rVi62Y.jpg and https://snipboard.io/Wt6gqG.jpg
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your login issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:
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