Login in issues even after resetting PW
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Unable to login after the upgrade. I reset my password and I was able to login to the main page, but when I try to login to the admin page I am told my password is incorrect. I am also asked to update my jetpack but when I try to I can’t because I have to login. I am using the same login information each time and I still cant get in. I have reset my PW so many times!
The blog I need help with is: (visible only to logged in users)
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Hello there,
You are posting to the wrong support forum. We provide support here only for WordPress.COM hosted blogs. Your site is not hosted by wordpress.COM and you are posting to the wrong support forum.WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
It sounds like you need JetPack support for your WordPress.ORG install and I can help with that by directing you to the correct places to get support.
Some JetPack solutions are here http://jetpack.me/support/
Others are in the JetPack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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